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Manage Your Account

  • What is happening with 3G?
  • I am porting out/canceling my service with Wing. Can I get a refund?
  • What is Porting Out?
  • What is Line Cancelation?
  • Can I port out to another carrier or cancel my line anytime I want?
  • How can I make sure that the port-out process or line cancelation process goes smoothly?
  • I left Wing but want to come back. How does that work?
  • Do I have to pay a fee for porting out or canceling my line with Wing?
  • What happens if I have an unpaid balance on my Wing account and I port out or cancel my line?
  • Can I get my port-out information with an outstanding balance?
  • I’m switching to a different carrier for better network coverage. What can Wing do for me?
  • I’m switching to a different carrier for a cheaper plan. What can Wing do for me?
  • How long does it take to get my port-out information or my line canceled?
  • How do I contact the department responsible for my port out information or line cancelation?
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