How To Fix Android Smartwatch Connection

Check your phone's Bluetooth connection

The smartwatch is connected directly via Bluetooth connection. To enable or disable your wearable's connection to your Android phone, please use the Bluetooth settings below:

  1. On your Android phone, open the Settings app Settings app.
  2. Tap Connected Devices and then Bluetooth.
  3. Confirm that Bluetooth is turned on.

Make sure your watch isn't in Airplane mode

  1. If your screen is dim, tap it to wake up the watch.
  2. Swipe down from the top of the screen.
  3. Tap Settings Settings.
    • On some watches, you need to swipe left to see this option.
  4. Tap Connectivity.
    • If you don't see this option, skip this step.
  5. Scroll down until you see Airplane mode.
  6. Check that Airplane mode is turned off.

Restart your watch & phone

  1. If your screen is dim, tap it to wake up the watch.
  2. Swipe down from the top of the screen.
  3. Tap Settings Settings.
    • On some watches, you need to swipe left to see this option.
  4. Tap System.
  5. Scroll down and tap Restart Restart and then Done Done.
  6. Restart your Android phone.

Reset your device connection

  1. On your watch, go to Settings > System > Disconnect & reset.
  2. On your phone, go to Settings > Bluetooth and Forget the pairing with your watch.
  3. Go to Settings > Apps > Android Wear > Storage > Clear data.
  4. Go to Settings > Apps > Google Play Services > Storage > Manage space > Clear all data.
  5. Reboot.
  6. Once both the watch and phone have rebooted, follow these instructions to reconnect:
    https://support.google.com/androidwear/answer/6056630

Check if NumberSync has been set up

Learn how to set up NumberSync right here

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