What happens if I upgrade my plan in the middle of a cycle?
If you’d like to upgrade your plan mid-cycle, you will simply pay the full price of the plan you’d like to upgrade to.
Your new plan will go into effect within 24 hours and your billing date will change to the day you upgraded plans.
For example: If your upcoming billing date is January 25th, but you want to upgrade plans on January 15th, then you’d simply pay for the new plan you’d like to upgrade to and your next billing date will change to February 14th; 30 days from your new plan activation date.
You will be able to upgrade plans in the Wing app (Download for iPhone or Android) or directly through the Wing Dashboard very soon. For the time being, you can request this online or by texting 347-801-0202 or calling 888-800-9921 to speak with a Wing Agent.
If your phone’s network reads “Sprint” or “AT&T” in your phone’s settings or in the top left corner of your phone, then the below article applies to you.
Upgrading mid-cycle: You can only upgrade your plan for the upcoming cycle. The plan upgrade will not take effect until the next cycle begins, which is when payment for your new plan will be made.
If you'd like to add data immediately because you've used your allotted amount you can also do so through the Wing App or Wing Dashboard. You will simply pay the difference between your current plan and the higher GB plan you choose. It will go into effect immediately.
How to check your network : iPhone : Settings —> General —> Network Android : Setting —> About Phone —> Network Or : The network name in the top left corner reads “Sprint” or “AT&T”.
