How Can I Resolve A Slow Internet Connection?
The plans we offer are truly unlimited! You shouldn’t have many reasons for a slow Internet connection
- Remove the power adapter from the DC jack and wait approximately 10 seconds prior to re-inserting it.
- A soft reset (powering the device off and then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device. In most cases, a soft reset doesn't affect data on the device.
- The reboot process could take up to 2 minutes. Allow all the appropriate LEDs to light up.
If you continue to experience issues with speeds please contact our support team!