How Can I Resolve A Slow Internet Connection?

The plans we offer are truly unlimited! You shouldn’t have many reasons for a slow Internet connection 

  1. Remove the power adapter from the DC jack and wait approximately 10 seconds prior to re-inserting it. 
  2. A soft reset (powering the device off and then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device. In most cases, a soft reset doesn't affect data on the device.
  3. The reboot process could take up to 2 minutes. Allow all the appropriate LEDs to light up. 

If you continue to experience issues with speeds please contact our support team!

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